Sobald eine Bestellung aufgegeben wurde, kann sie nicht mehr geändert oder storniert werden. Wenn du jedoch vergessen hast, einen Rabattcode anzuwenden, können wir das für dich nachholen. Und wenn du es dir doch anders überlegt hast, kannst du jeden Artikel jederzeit zurücksenden. Du erreichst uns per E-Mail unter support@vegamour.com.

We definitely want you to be happy with your purchase, so if you'd like to return or exchange it, we're hier to help. Click hier to get started.

Innerhalb der USA

Kostenloser Versand für Abonnements und Bestellungen über 50,00 $!

Bestellungen unter 50,00 $ werden zu einem Pauschalpreis von 5,00 $ versandt.

International

Kostenloser Versand für Bestellungen ab 125,00 $.

Bestellungen unter 125,00 $ werden zu einem Pauschalpreis von 15,00 $ versandt.

Duties and taxes will be collected at checkout (no additional fees due upon delivery)!

Obwohl wir die meisten Bestellungen wie gewohnt versenden, kommt es manchmal zu Verzögerungen. In den meisten Fällen betragen die Verzögerungen nur wenige Tage, bei einigen Artikeln kann es jedoch länger dauern. Wir tun alles in unserer Macht Stehende, um deine Bestellungen so schnell wie möglich zu versenden und Rückgaben zu bearbeiten. Wir bitten um deine Unterstützung und Geduld. Vielen Dank!

Wir können versichern, dass unsere Vertriebspartner alle von der Weltgesundheitsorganisation (WHO), den Centers for Disease Control (CDC) sowie den staatlichen und örtlichen Behörden empfohlenen Richtlinien befolgt. Aufgrund erhöhter Sicherheitsvorkehrungen zum Schutz von Beschäftigten und Verspätungen von Spediteuren kann der Versand zu und von unserem Lager länger dauern als üblich.

Wie immer haben die Gesundheit und das Wohlergehen unserer Mitarbeiter:innen, Kundinnen und Kunden und Gemeinden oberste Priorität. Unsere Geschäftsführung verfolgt aufmerksam die Vorgaben der örtlichen und staatlichen Behörden, um die Gesundheit und Sicherheit unseres Teams zu gewährleisten. Dank der Unterstützung unserer Kundinnen und Kunden konnten wir über 30.000 US-Dollar für Organisationen wie die LA Regional Food Bank und die Restaurant Workers' Community Foundation sammeln, die Bedürftigen in unserer Gemeinde helfen.

Wir beantworten gerne alle deine Fragen zum Thema Haar-Wellness. Bei Fragen, Anliegen oder Änderungen zu deiner Bestellung oder Lieferung kannst du dich unter support@vegamour.com an unser Kundenservice-Team wenden.

We ship almost everywhier. We ship to the United States, US Territories, and many, many other countries. Currently, we ship to Australia, Austria, Bahrain, Belgium, Brazil, Brunei,Canada, Czech Republic, Denmark, Fiji, Finland, France, Germany, Hong Kong, Iceland, Indonesia, Ireland, Isle of Man, Italy, Japan, Jersey, Kuwait, Luxembourg, Malaysia, Mexico, Monaco, Netherlands, New Caledonia, New Zealand, Norway, Poland, Portugal, Qatar, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, and the United Kingdom.

We're adding new countries to our list all the time, so it's possible we might ship to you even if it's not in the list above! Add any item to your cart and go to the checkout page. If your country is in the "country" drop-down menu, we'll ship to you!

Once an order has shipped, tracking information can take 24-48 hours to update. If it’s been more than 48 hours and your order still shows no movement, we’re hier to help! Email us at support@vegamour.com.

So easily! From the customer portal, you can change the items that you receive in your subscription, reschedule a shipment, and update your billing and shipping information.

Abonnierenrs can change the items in their subscriptions, postpone a delivery, and update billing and shipping information directly from the customer portal. To cancel a subscription, please give us a call! You can reach us at 213-325-5112 Monday-Friday, 7am-5pm and Saturday 9am-1pm Pacific Time.

Your In The GRO points are redeemed using a discount code and you may only apply one discount code at checkout. If you have another code, you’ll need to determine which you’d rather use on that purchase.

Die Punkte verfallen, wenn in den letzten 12 Monaten keine Aktivität auf deinem Konto stattgefunden hat (weder durch Sammeln noch Einlösen von Punkten). Es gibt viele Möglichkeiten, Punkte zu sammeln. Achte darauf, dass dein Konto aktiv bleibt. Lass dir nichts entgehen!

Simply log in to your account and go to the In The GRO page.

Once you’ve created an account, you can earn points for purchases, by following us on social media, by leaving a review, and for your birthday. Check out all the ways to earn points by visiting the In The GRO page of your account.

It’s easy. Simply set up your account and your purchases will automatically begin earning points. You can earn points other ways so be sure to check the dashboard page for more details.

Once you have 100 or more points earned, you can redeem them at 100-point intervals of $10 off per 100 points. Simply log in to your account, go to the In The GRO page and click on the points value you’d like to redeem. You’ll receive a discount code to enter at checkout.

In The GRO is our exciting--and free--rewards program. It's tiered and allows you to earn exclusive perks based on qualifying purchases and activities. Once you’ve created your account you’re enrolled into In The GRO. Check out the program dashboard page and learn how to get started!

In The GRO is available to anyone 18 years of age or older.

You’re in luck! Your In The GRO points can be applied to any purchase made at vegamour.com. The merchandise subtotal needs to be equal to or greater than the reward value. Rewards cannot be applied to taxes, shipping charges, or other fees. Please note that rewards are limited to one (1) per order/transaction.

All purchases made at vegamour.com earn rewards. Each dollar spent (excluding taxes and shipping) earns one point if you’re in the Seed level. Bloom and Thrive members earn even more points for purchases! Plus, thier are other ways to earn points. Check out the list on the In The GRO page of your account.

Die Punkte, die du für deine Einkäufe erhältst, werden dir bei Versand deines Produkts gutgeschrieben. Punkte für andere Aktivitäten, wie das Hinterlassen einer Bewertung, werden innerhalb von 24 Stunden vergeben.

It’s easy to refer your friends and family! Simply send them an email, which includes your referral code, and invite them to make their first purchase.

You need to create an account and be enrolled in In The GRO, our free Loyalty program, in order to make a referral and receive the credit. If you’re not already enrolled, you can sign up hier.

Sobald die Person, der du uns empfohlen hast, ihren ersten Einkauf getätigt hat (ab 50 $, ohne Steuern und Versandkosten), erhältst du eine E-Mail-Bestätigung. Deinem „In The GRO“-Guthaben werden dann 100 Punkte gutgeschrieben. Diese Punkte können als Rabatt in Höhe von 10 $ bei einem zukünftigen Kauf eingelöst werden.

You need to create an account and be enrolled in In The GRO in order to make a referral and receive the credit. If you’re not already enrolled, you can sign up hier.

Rewards für Empfehlungen werden nur für qualifizierte Käufe von Personen gewährt, die zum ersten Mal auf vegamour.com einkaufen. Wenn die Person, der du uns empfohlen hast, den gekauften Artikel innerhalb der Rückgabefrist zurückgibt, werden 100 Punkte von deinem Konto abgezogen.

Thier is no limit to the number of referrals you may make when you send links to your friends via email. We do limit the number of times your referral links are active during a 12-month period. Once any combination of your links are clicked 12 times during this 12-month period, any other links you’ve sent will no longer be valid. A new 12-month period will begin 366 days after your first referral link is clicked.

Unlike most brands, our Reines Marulaöl is wild-harvested by hand, and cold-pressed and gently filtered without heat or chemicals.

Marula oil is a clean, luxurious oil that's naturally packed with antioxidants and omega fatty acids. We recommend applying a few drops to a clean face in the morning and evening to moisturize and reduce the appearance of fine lines and wrinkles. It can also be used to tame flyaways, soothe razor burn, and so much more. Learn more about it in our blog.

We get this question a lot. Only your obstetrician can you tell you what's safe for you, but, we can tell you that the reason that most serums aren't safe for pregnant women is because they contain hormones. And the more common hair serums contain minoxidil, which is a drug. VEGAMOUR hair serums do not contain synthetic hormones, nor do they contain drugs.

They're always vegan and natural. But just to be sure, we'd recommend that you take a list of the ingredients (found on any product page) to your doctor.

Yes! Men can absolutely use VEGAMOUR serums and many men have had success with our products.

Yes! Our hair serums work at th e follicle level, so whether you've permed, processed, or color-treated your hair, you can still get great results.

Vegamour verwendet natürliche Inhaltsstoffe, um deinem Körper zu helfen, den natürlichen Prozess wiederherzustellen, mit dem er Wimpern, Augenbrauen und wunderschöne Locken überhaupt erst produziert. Die meisten anderen Produkte für Wimpern und Augenbrauen enthalten entweder Hormone oder sind einfach nur Conditioner, die verhindern sollen, dass sie brechen. Andere Haarseren oder Haarwuchsmittel enthalten oft Chemikalien und Medikamente, die ebenfalls Nebenwirkungen haben können. Unsere Produkte sind immer natürlich und vegan.

Take a few drops of hair serum and apply directly to the scalp. Use your fingers or scalp massager to work the serum into the scalp to disperse the serum. You can spot treat if you have a particular area of concern, or treat the entire scalp.

Einlösen once daily to a clean scalp. If you use dry shampoo, or don't wash your hair daily, apply before adding dry shampoo or other products, and be sure that you do apply the serum when your scalp has been freshly cleaned.

A bottle of GRO Haarserum or GRO+ Advanced Haare Serum lasts most people about a month. Some people spot treat, in which case, it will last longer.

Our serums are vegan and natural, and are very gentle. However, everyone is different, and some people are sensitive to some natural ingredients. If you are concerned about how your body will react to our serum, we recommend doing a spot test on your inner arm to check for sensitivity. If you don't like the serum for any reason, we'll be happy to help you with a return.

Wie bei jedem Schönheitsprodukt halten die Ergebnisse so lange an, wie du das Produkt verwendest.

For hair serums, like GRO Haarserum or GRO+ Advanced Haare Serum, since the growth cycle is longer, you'll see your hair return to its natural state in a few months after discontinuing use.

If you stop using the lash or brow serum, things will return to their natural state in about a month, since that's the length of a growth cycle. The serum works on your existing lashes and brows, and since all hair grows in cycles, once the hairs shed naturally you'll see your results fade.

If you're using VEGAMOUR lash or brow serums, you can expect to see results in about 6-8 weeks, if you're applying the serum twice daily and avoiding oil-based products around the application area.

VEGAMOUR hair serums take 3-4 months to show results when applied once daily. The growth cycles for hair are much longer than they are for lashes or brows, so it does take longer to see results. If you'd like help troubleshooting your results, let us know! We're happy to help.

Most people will see results after applying VEGAMOUR hair serum daily for 3-4 months. Any hair product will take at least that long to show visible results for a few reasons:

• Thier's a lot of hair on your head, so results have to be more dramatic before they're visible.
• The hair growth cycle is much longer than the growth cycle for lashes & brows , which means results don't appear as quickly.

No. Our hair serums do not contain any oil, so it will not make your hair feel greasy. Also — a little goes a long way. Einlösen a few drops at a time and massage into your scalp.

Diese Frage wird uns häufig gestellt. Das können wir dazu sagen: Wir haben Kundinnen und Kunden jeder Altersgruppe, die unsere Produkte erfolgreich eingesetzt haben und großartige Ergebnisse erzielt haben.

If you read through the customer reviews , you'll find testimonials and pictures from women who had great results after losing their gorgeous pregnancy hair, and women who used our products during and after going through menopause, as well as much later in life.

Was Erkrankungen wie Alopezie, Hashimotos oder andere Erkrankungen, die zu Haarausfall führen können, betrifft, können wir keine konkreten Empfehlungen geben, da wir kein medizinisches Fachpersonal sind. Aber wenn du die Bewertungen durchgehst, wirst du Kommentare von Kundinnen und Kunden mit verschiedenen medizinischen Problemen sehen, die großartige Ergebnisse erzielt haben.

Wir würden uns freuen, wenn du unsere Seren ausprobieren würdest. Wir stehen hinter allen unseren Produkten. Wenn du ein Produkt ausprobierst und es dir nicht gefällt, kannst du es ganz einfach zurückgeben.

Ja! Das Wichtigste ist, dass das Serum auf die Kopfhaut gelangt und regelmäßig aufgetragen wird. Die besten Ergebnisse erzielst du, wenn du es auf eine möglichst saubere Kopfhaut aufträgst. Mit den folgenden Tipps erzielst du noch bessere Ergebnisse.

• Trage das Serum auf die saubere Kopfhaut auf, vorzugsweise nach dem Waschen und dem Trocknen mit dem Handtuch (oder Föhnen).
• Trage das Serum abends auf, damit es während des natürlichen Regenerationsprozesses des Körpers wirken kann.
• Massiere das Serum nach dem Auftragen mit den Fingerspitzen (nicht mit den Nägeln!) in die Kopfhaut ein, um die Durchblutung zu fördern und das Einziehen zu verbessern.

Yes! VEGAMOUR lash serums do not contain hormones, and can be applied to upper and lower lashlines. Hormone-based serums recommend against applying along the lower lashline since some people experience darkening in the application area.

Our lash serums will still work on tattooed skin and will not damage your tattoo.

Don't worry! We're hier to help you get the best results from your lash serum. Thier are a number of reasons why you may not see results yet, and they're all fixable!

• It's too early! Some people do see results as early as week 2, but on average, it takes about 6-8 weeks. Thier's no way to speed it up, so be patient, and follow the other tips.
• Using oil-based products around the eye area. Our serums are water-based, so any oil-based products will create a physical barrier that the serum cannot penetrate. If, for example, you remove your makeup with coconut oil or an oil-based makeup remover, any oil that is left on the skin will block the serum. Try using an oil-free remover, or just make sure you remove all the oil before applying the serum.
• Using our serum immediately after or along with a hormone-based serum. If you've used a hormone-based serum in the past, be sure to allow 4 weeks between the time you last used the hormone-based serum and starting to use ours. Because they work differently, using both at once will decrease or delay results.
• Using old product. If you were happy with your results, but are now seeing them fade away, you may need to swap out your tube. Like mascara, or any other eye-product, you'll want to start fresh every 2 months for maximum cleanliness and efficacy.

Einlösen your favorite VEGAMOUR lash serum along the lash line (not the lashes themselves) as if you were applying liquid liner. Repeat along the lower lash line if you'd like.

Für optimale Ergebnisse morgens und abends auftragen. Immer auf die gereinigte Haut auftragen; Make-up normal auftragen, nachdem das Serum eingezogen ist.

A tube of our lash serums will last at least two months, depending on how often you apply the serum (we recommend twice daily for best results!) but you should swap your tube out every two months for maximum cleanliness and efficacy.

Ja! Unser Serum ist nicht ölhaltig, sodass es sicher mit Extensions verwendet werden kann und den Kleber nicht beschädigt. Das Serum kann auch mit falschen Wimpern verwendet werden – achte nur darauf, das Serum einziehen zu lassen, bevor du sie aufklebst.

No. Eyelid darkening is a side effect of hormone-based serums. Our lash serums never contain hormones.

No. Hormone-based serums can cause eye color changes. Our lash serums are hormone-free.

Yes, VEGAMOUR brow serums will still work on micro-bladed or tattooed skin and will not damage any tattooed areas.

Don't worry! We're hier to help. Thier are a number of reasons why you may not see results yet while using brow serum, and they're all fixable!

• It's too early! Some people do see results as early as week 2, but on average, it takes about 6-8 weeks to see results. Thier's no way to speed it up, so be patient, and follow our other tips.
• Using oil-based products around the eye area. Our serums are water-based, so any oil-based products will create a physical barrier that the serum cannot penetrate. For example, if you remove your makeup with coconut oil or an oil-based makeup remover, any oil that is left on the skin will block the serum. Try using an oil-free makeup remover, or just make sure you remove all the oil before applying your favorite brow serum.
• Using our serum immediately after or along with a hormone-based serum. If you've used a hormone-based serum in the past, be sure to allow 4 weeks between the time you last used the hormone-based serum and starting to use ours. Because they work differently, using both at once may decrease or delay results.
• Using old product. If you were happy with your results, but are now seeing them fade away, you may need a fresh tube of brow serum. Like mascara, or any other eye-product, you'll want to use a fresh tube every 2 months for maximum cleanliness and efficacy.

Einlösen your favorite VEGAMOUR brow serum along your natural brow. Einlösen the serum directly to your skin and brow hair. For best results, apply morning and evening. Always apply to clean skin and apply makeup normally after the serum has absorbed.

A tube of our vegaAUGENBRAUEN or GRO+ Advanced Augenbrauen Serum will last at least two months, depending on how often you apply the serum. We recommend applying it twice daily for best results! But you should swap your tube out every two months for maximum cleanliness and efficacy.

Nein, die Produkte von VEGAMOUR verursachen keine Gewichtszunahme. Produkte gegen dünner werdendes Haar, die zu einer Gewichtszunahme führen können, enthalten in der Regel synthetische Hormone. Die Produkte von VEGAMOUR sind natürlich und enthalten keine synthetischen Hormone. Unsere Kundinnen und Kunden haben keine Nebenwirkungen bei der Anwendung von VEGAMOUR gemeldet.

Nein, die FDA reguliert Arzneimittel. VEGAMOUR bietet zu 100 % natürliche Produkte und Nahrungsergänzungsmittel, die frei von Arzneimitteln sind.

You can contact us any time via support@vegamour.com

Wir haben gebührenfreie Telefonnummern für die folgenden Länder:



Australia 1800-950-648

Canada 1-800-532-4580

Hong Kong 800-931-892

Israel 1-809-349-270

New Zealand 0800-359-805

UAE 800-032-0694

Singapore 800-492-2499

South Korea 070-7124-9491

UK 0800-048-5502

Wenn du nicht aus einem der oben genannten Länder anrufst, wende dich bitte an unseren Kundenservice in den USA:

(Country code + 1) 213-325-5112

Our call centers are open 6am-6 pm Mon-Fri & 9am-2 pm Sat-Sun PST (Los Angeles time)