한 번 주문을 완료하시면, 변경하거나 취소하실 수 없습니다. 하지만 깜빡하고 할인 코드를 적용하지 못하신 경우, 대신 적용해드릴 수 있습니다. 또한, 단순 변심의 경우 언제든지 모든 제품을 반송하실 수 있습니다. support@vegamour.com 이메일을 통해 연락해주세요.

We definitely want you to be happy with your purchase, so if you'd like to return or exchange it, we're 여기 to help. Click 여기 to get started.

국내 (미국)

구독 주문과 $50 이상의 주문은 무료로 배송해드립니다!

$50 미만의 주문에 대해서는 $5의 고정 배송비가 발생합니다.

국제

$125 이상의 주문은 무료로 배송해드립니다.

$125 미만의 주문에 대해서는 $15의 고정 배송비가 발생합니다.

Duties and taxes will be collected at checkout (no additional fees due upon delivery)!

대부분의 주문은 정상적으로 처리하고 있지만, 배송이 지연되는 경우가 발생하고 있습니다. 배송 지연은 대부분 며칠 이내로 해소되지만, 몇몇 제품의 경우 더 지연될 수 있습니다. 베가모어는 여러분의 주문 배송과 반송이 최대한 빠르게 처리될 수 있도록 최선을 다하고 있습니다. 여러분에 지원에 감사를 드리며, 특히 코로나 시국에 기다려 주셔서 감사하다는 말씀을 드립니다.

베가모어는 유통 파트너가 세계보건기구(WHO), 질병관리본부(CDC), 그리고 국가 및 지역 당국의 모든 권장 지침을 따른다는 것을 약속드립니다. 그렇기 때문에, 베가모어의 물류창고에서 출발하거나 창고에 도착하는 모든 수하물이 평소보다 느리게 배송될 수 있습니다. 이는 직원을 보호하기 위해 강화된 안전 예방 조치와 선박 운송 단계에서의 지연이 원인입니다.

항상 그랬듯이, 직원, 고객, 공동체의 건강과 웰빙은 베가모어가 최우선으로 고려하는 요소입니다. 베가모어의 임원진은 지역, 국가, 연방 공무원으로부터 내려진, 사용되고 있는 지침을 긴밀하게 모니터링해 팀의 건강과 안전을 보장하고자 노력하고 있습니다. 또한, 고객들의 지원 덕분에, 베가모어는 지역 공동체에서 어려운 상황에 처한 사람들을 돕는 LA 지역 푸드 뱅크와 식당 노동자 지역사회 재단(Restaurant Workers’ Community Foundation)을 포함한 기구를 위해 $30,000 이상을 모금할 수 있었습니다.

베가모어는 언제든지 여러분의 헤어 웰니스 질문에 답할 준비가 되어있습니다. 질문이나 우려 사항, 주문이나 배송에 대한 변경 사항이 있으신 경우, support@vegamour.com을 통해 서비스팀에 연락해주시기 바랍니다.

We ship almost everyw여기. We ship to the United States, US Territories, and many, many other countries. Currently, we ship to Australia, Austria, Bahrain, Belgium, Brazil, Brunei,Canada, Czech Republic, Denmark, Fiji, Finland, France, Germany, Hong Kong, Iceland, Indonesia, Ireland, Isle of Man, Italy, Japan, Jersey, Kuwait, Luxembourg, Malaysia, Mexico, Monaco, Netherlands, New Caledonia, New Zealand, Norway, Poland, Portugal, Qatar, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, and the United Kingdom.

We're adding new countries to our list all the time, so it's possible we might ship to you even if it's not in the list above! Add any item to your cart and go to the checkout page. If your country is in the "country" drop-down menu, we'll ship to you!

Once an order has shipped, tracking information can take 24-48 hours to update. If it’s been more than 48 hours and your order still shows no movement, we’re 여기 to help! Email us at support@vegamour.com.

So easily! From the customer portal, you can change the items that you receive in your subscription, reschedule a shipment, and update your billing and shipping information.

구독rs can change the items in their subscriptions, postpone a delivery, and update billing and shipping information directly from the customer portal. To cancel a subscription, please give us a call! You can reach us at 213-325-5112 Monday-Friday, 7am-5pm and Saturday 9am-1pm Pacific Time.

Your In The GRO points are redeemed using a discount code and you may only apply one discount code at checkout. If you have another code, you’ll need to determine which you’d rather use on that purchase.

포인트는 지난 12개월간 계정에 아무런 활동(포인트 얻기나 인출)이 발생하지 않을 경우 만료됩니다. 포인트를 얻을 수 있는 방법이 많으니 계정을 활성화 상태로 유지해주세요. 아무것도 놓치고 싶지 않으실 테니 말입니다!

Simply log in to your account and go to the In The GRO page.

Once you’ve created an account, you can earn points for purchases, by following us on social media, by leaving a review, and for your birthday. Check out all the ways to earn points by visiting the In The GRO page of your account.

It’s easy. Simply set up your account and your purchases will automatically begin earning points. You can earn points other ways so be sure to check the dashboard page for more details.

Once you have 100 or more points earned, you can redeem them at 100-point intervals of $10 off per 100 points. Simply log in to your account, go to the In The GRO page and click on the points value you’d like to redeem. You’ll receive a discount code to enter at checkout.

In The GRO is our exciting--and free--rewards program. It's tiered and allows you to earn exclusive perks based on qualifying purchases and activities. Once you’ve created your account you’re enrolled into In The GRO. Check out the program dashboard page and learn how to get started!

In The GRO is available to anyone 18 years of age or older.

You’re in luck! Your In The GRO points can be applied to any purchase made at vegamour.com. The merchandise subtotal needs to be equal to or greater than the reward value. 리워드 cannot be applied to taxes, shipping charges, or other fees. Please note that rewards are limited to one (1) per order/transaction.

All purchases made at vegamour.com earn rewards. Each dollar spent (excluding taxes and shipping) earns one point if you’re in the Seed level. Bloom and Thrive members earn even more points for purchases! Plus, t여기 are other ways to earn points. Check out the list on the In The GRO page of your account.

구매 시 얻은 포인트는 제품이 배송된 이후에 적립됩니다. 후기 남기기 같은 다른 활동을 통해 얻으신 포인트는 24시간 이내에 적립됩니다.

It’s easy to refer your friends and family! Simply send them an email, which includes your referral code, and invite them to make their first purchase.

You need to create an account and be enrolled in In The GRO, our free Loyalty program, in order to make a referral and receive the credit. If you’re not already enrolled, you can sign up 여기.

친구가 첫 구매($50 이상, 세금 및 배송비 제외)를 달성한 경우, 이를 확인하는 이메일을 받게 됩니다. In The GRO 포인트 잔액에 100포인트가 적립됩니다. 이 포인트는 향후 구매 진행 시 인출해 $10 할인을 받으실 수 있습니다.

You need to create an account and be enrolled in In The GRO in order to make a referral and receive the credit. If you’re not already enrolled, you can sign up 여기.

초대 리워드는 vegamour.com에서 첫 구매를 진행한 고객들 중 자격을 충족한 건에 한하여 지급됩니다. 만약 친구가 환불 기간 안에 구매를 취소하면, 계정에서 100포인트가 차감됩니다.

T여기 is no limit to the number of referrals you may make when you send links to your friends via email. We do limit the number of times your referral links are active during a 12-month period. Once any combination of your links are clicked 12 times during this 12-month period, any other links you’ve sent will no longer be valid. A new 12-month period will begin 366 days after your first referral link is clicked.

Unlike most brands, our 퓨어 마눌라 오일 is wild-harvested by hand, and cold-pressed and gently filtered without heat or chemicals.

Marula oil is a clean, luxurious oil that's naturally packed with antioxidants and omega fatty acids. We recommend applying a few drops to a clean face in the morning and evening to moisturize and reduce the appearance of fine lines and wrinkles. It can also be used to tame flyaways, soothe razor burn, and so much more. Learn more about it in our blog.

We get this question a lot. Only your obstetrician can you tell you what's safe for you, but, we can tell you that the reason that most serums aren't safe for pregnant women is because they contain hormones. And the more common hair serums contain minoxidil, which is a drug. VEGAMOUR hair serums do not contain synthetic hormones, nor do they contain drugs.

They're always vegan and natural. But just to be sure, we'd recommend that you take a list of the ingredients (found on any product page) to your doctor.

Yes! Men can absolutely use VEGAMOUR serums and many men have had success with our products.

Yes! Our hair serums work at th e follicle level, so whether you've permed, processed, or color-treated your hair, you can still get great results.

우선, 베가모어는 천연 성분을 사용해 몸이 속눈썹, 눈썹, 아름다운 머릿결을 만들 때 거치는 과정을 회복하는 데 도움을 줍니다. 대부분의 래쉬 혹은 브로우 제품은 호르몬을 포함하거나, 단순히 손상을 막는 컨디셔너에 불과합니다. 대부분의 다른 헤어 세럼이나 모발 성장 제품은 부작용을 일으킬 수 있는 화학 물질이나 약물을 포함합니다. 베가모어 제품은 항상 자연적이며 비건입니다.

Take a few drops of hair serum and apply directly to the scalp. Use your fingers or scalp massager to work the serum into the scalp to disperse the serum. You can spot treat if you have a particular area of concern, or treat the entire scalp.

적용 once daily to a clean scalp. If you use dry shampoo, or don't wash your hair daily, apply before adding dry shampoo or other products, and be sure that you do apply the serum when your scalp has been freshly cleaned.

A bottle of GRO 헤어 세럼 or GRO+ Advanced 헤어 Serum lasts most people about a month. Some people spot treat, in which case, it will last longer.

Our serums are vegan and natural, and are very gentle. However, everyone is different, and some people are sensitive to some natural ingredients. If you are concerned about how your body will react to our serum, we recommend doing a spot test on your inner arm to check for sensitivity. If you don't like the serum for any reason, we'll be happy to help you with a return.

모든 뷰티 제품이 그렇듯, 제품 효과는 제품을 계속해서 사용하는 동안에만 발휘됩니다.

For hair serums, like GRO 헤어 세럼 or GRO+ Advanced 헤어 Serum, since the growth cycle is longer, you'll see your hair return to its natural state in a few months after discontinuing use.

If you stop using the lash or brow serum, things will return to their natural state in about a month, since that's the length of a growth cycle. The serum works on your existing lashes and brows, and since all hair grows in cycles, once the hairs shed naturally you'll see your results fade.

If you're using VEGAMOUR lash or brow serums, you can expect to see results in about 6-8 weeks, if you're applying the serum twice daily and avoiding oil-based products around the application area.

VEGAMOUR hair serums take 3-4 months to show results when applied once daily. The growth cycles for hair are much longer than they are for lashes or brows, so it does take longer to see results. If you'd like help troubleshooting your results, let us know! We're happy to help.

Most people will see results after applying VEGAMOUR hair serum daily for 3-4 months. Any hair product will take at least that long to show visible results for a few reasons:

• T여기's a lot of hair on your head, so results have to be more dramatic before they're visible.
• The hair growth cycle is much longer than the growth cycle for lashes & brows , which means results don't appear as quickly.

No. Our hair serums do not contain any oil, so it will not make your hair feel greasy. Also — a little goes a long way. 적용 a few drops at a time and massage into your scalp.

고객님들이 자주 묻는 질문입니다. 이것만은 확실하게 대답해드릴 수 있습니다. 베가모어는 제품을 효과적으로 사용하고 놀라운 결과를 확인하신 모든 연령대의 고객분들을 만나보았습니다.

If you read through the customer reviews , you'll find testimonials and pictures from women who had great results after losing their gorgeous pregnancy hair, and women who used our products during and after going through menopause, as well as much later in life.

탈모, 하시모토병 및 탈모를 유발하는 다른 질병의 경우, 베가모어는 전문의가 아니기 때문에 구체적인 권장사항을 드릴 수 없습니다. 하지만 후기를 훑어보시면, 다양한 질병을 앓는 고객님들이 좋은 효과를 경험했다며 남기신 피드백을 살펴보실 수 있습니다.

베가모어는 여러분이 세럼을 사용해보실 것을 적극적으로 권장해 드립니다. 베가모어는 모든 제품의 효과를 보장해드립니다. 그러니 사용해보시고 마음에 들지 않으시면 아주 쉽게 반송하실 수 있습니다.

그럼요! 중요한 점은 두피에 세럼을 사용하고, 규칙적으로 사용하는 것입니다. 가능한 한 가장 청결한 상태의 두피에 사용하시면 최상의 효과를 확인하실 수 있습니다. 더 뛰어난 효과를 보시려면 아래의 사항을 따라 해보세요.

• 가능하면 샤워 후 수건으로(혹은 헤어드라이어로) 말린 깨끗한 두피에 세럼을 발라주세요.
• 세럼을 밤에 발라주시면 몸의 자연스러운 회복 과정에서 세럼이 작용할 수 있습니다.
• 세럼을 발라주신 후, 손끝을 사용해(손톱은 안 돼요!) 마사지해주세요. 혈액순환이 잘 되고 세럼이 잘 스며듭니다.

Yes! VEGAMOUR lash serums do not contain hormones, and can be applied to upper and lower lashlines. Hormone-based serums recommend against applying along the lower lashline since some people experience darkening in the application area.

Our lash serums will still work on tattooed skin and will not damage your tattoo.

Don't worry! We're 여기 to help you get the best results from your lash serum. T여기 are a number of reasons why you may not see results yet, and they're all fixable!

• It's too early! Some people do see results as early as week 2, but on average, it takes about 6-8 weeks. T여기's no way to speed it up, so be patient, and follow the other tips.
• Using oil-based products around the eye area. Our serums are water-based, so any oil-based products will create a physical barrier that the serum cannot penetrate. If, for example, you remove your makeup with coconut oil or an oil-based makeup remover, any oil that is left on the skin will block the serum. Try using an oil-free remover, or just make sure you remove all the oil before applying the serum.
• Using our serum immediately after or along with a hormone-based serum. If you've used a hormone-based serum in the past, be sure to allow 4 weeks between the time you last used the hormone-based serum and starting to use ours. Because they work differently, using both at once will decrease or delay results.
• Using old product. If you were happy with your results, but are now seeing them fade away, you may need to swap out your tube. Like mascara, or any other eye-product, you'll want to start fresh every 2 months for maximum cleanliness and efficacy.

적용 your favorite VEGAMOUR lash serum along the lash line (not the lashes themselves) as if you were applying liquid liner. Repeat along the lower lash line if you'd like.

최상의 결과를 보시려면, 아침저녁으로 발라주세요. 항상 청결한 피부에 발라주시고, 평소에도 세럼이 흡수된 다음에 메이크업을 시작해주세요.

A tube of our lash serums will last at least two months, depending on how often you apply the serum (we recommend twice daily for best results!) but you should swap your tube out every two months for maximum cleanliness and efficacy.

그럼요! 베가모어 세럼은 오일을 함유하고 있지 않아, 붙이는 속눈썹 위에 써도 안전하며 접착제를 씻어내지 않습니다. 모조 속눈썹 위에 세럼을 사용해도 안전합니다. 속눈썹을 붙이기 전에 세럼이 확실히 흡수되기만 하면 됩니다.

No. Eyelid darkening is a side effect of hormone-based serums. Our lash serums never contain hormones.

No. Hormone-based serums can cause eye color changes. Our lash serums are hormone-free.

Yes, VEGAMOUR brow serums will still work on micro-bladed or tattooed skin and will not damage any tattooed areas.

Don't worry! We're 여기 to help. T여기 are a number of reasons why you may not see results yet while using brow serum, and they're all fixable!

• It's too early! Some people do see results as early as week 2, but on average, it takes about 6-8 weeks to see results. T여기's no way to speed it up, so be patient, and follow our other tips.
• Using oil-based products around the eye area. Our serums are water-based, so any oil-based products will create a physical barrier that the serum cannot penetrate. For example, if you remove your makeup with coconut oil or an oil-based makeup remover, any oil that is left on the skin will block the serum. Try using an oil-free makeup remover, or just make sure you remove all the oil before applying your favorite brow serum.
• Using our serum immediately after or along with a hormone-based serum. If you've used a hormone-based serum in the past, be sure to allow 4 weeks between the time you last used the hormone-based serum and starting to use ours. Because they work differently, using both at once may decrease or delay results.
• Using old product. If you were happy with your results, but are now seeing them fade away, you may need a fresh tube of brow serum. Like mascara, or any other eye-product, you'll want to use a fresh tube every 2 months for maximum cleanliness and efficacy.

적용 your favorite VEGAMOUR brow serum along your natural brow. 적용 the serum directly to your skin and brow hair. For best results, apply morning and evening. Always apply to clean skin and apply makeup normally after the serum has absorbed.

A tube of our vega브로우 or GRO+ Advanced 브로우 Serum will last at least two months, depending on how often you apply the serum. We recommend applying it twice daily for best results! But you should swap your tube out every two months for maximum cleanliness and efficacy.

아니요, 베가모어 제품은 체중을 증가시키지 않습니다. 가느다란 모발을 위한 제품 중 체중 증가 부작용을 일으킬 수 있는 제품은 보통 합성 호르몬을 함유합니다. 베가모어 제품은 자연적이고 합성 호르몬을 함유하지 않습니다. 베가모어의 제품 사용 중 부작용이 있다고 얘기해주신 고객님들은 없었습니다.

아니요, FDA는 의약품을 규제하는 기관입니다. 베가모어는 100% 자연적인 제품과 보충제를 제공하며, 약품을 사용하지 않았습니다.

You can contact us any time via support@vegamour.com

다음 국가의 경우, 수신자 부담 전화 번호를 보유하고 있습니다.



Australia 1800-950-648

Canada 1-800-532-4580

Hong Kong 800-931-892

Israel 1-809-349-270

New Zealand 0800-359-805

UAE 800-032-0694

Singapore 800-492-2499

South Korea 070-7124-9491

UK 0800-048-5502

위의 국가에서 전화를 하시는 게 아니라면, 베가모어의 미국 고객 서비스 전화 번호로 연락해주세요.

(Country code + 1) 213-325-5112

Our call centers are open 6am-6 pm Mon-Fri & 9am-2 pm Sat-Sun PST (Los Angeles time)